Policy Forms

Absolutely Clean Policies

The mission of Absolutely Clean is to provide consistent quality in domestic services, so please be sure to be familiar with our Policies so we can provide them best service possible.

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Payment Policy
Payment is due on or before the day of service. We accept cash, check, visa, mastercard, and discover. If you choose to pay with a credit card, your cleans will be charged on the first of the month for the months cleans, or Friday, if the 1st falls on a Saturday or Sunday. If your card has already been processed and service is cancelled after the first of the month, your unused portion will remain as a credit on your account to be used for future services. If a refund is granted, we will refund the unused amount minus a 15% admin fee. If this is not agreeable, you have the option of paying with cash or check at the time of service. If you choose to pay with a check or cash, we need a credit card on file as a back-up payment. If you fail to leave payment at your clean, your credit card will be charged the following day. We will give you the opportunity to leave your payment in our drop box the night of your clean. A 5% admin fee will also be added to your charge if we do not receive payment the day of the clean. Any returned check will result in a $35.00 service charge. By checking on the box below you understand and accept our Payment Policy. If you have ANY questions please contact us at info@absolutelyclean.org or at (319) 377-4404. *
- I UNDERSTAND and ACCEPT Absolutely Clean's Payment Policy
Payment Policy Approval - This must be checked
Cancellation Policy
We require at least a 24 hour notice for cancellations. Please call the office by 7:00 am the day before your clean. Monday clients must call before noon on the previous Friday. If you need to cancel or reschedule for any reason this policy must be followed. We will often turn down business rather that disrupt a regularly scheduled customer, in exchange we must request you notify us. Our business number is 319-377-4404 and is available to you at all times. Existing clients will be prompted to press 2 and leave a message. You will be charged a $55.00 fee if you fail to provide us with 24 hours notice. If your team arrives at your home and you forgot to either leave a key, or the team needs to leave without cleaning for any reason, you will be charged a $55.00 lock out fee. *
- I UNDERSTAND and ACCEPT Absolutely Clean's Cancellation Policy
Cancellation Policy Approval - This must be checked

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